Teamsport Case Study

Teamsport are the UK’s leading go kart provider with over 38 track locations across the country.

Teamsport case study

The Challenge

1.
Deliver

greater brand value and differentiation – in a busy marketplace, bringing the experience and excitement of racing to life

2.
Improve

performance metrics – to bring performance on paid social in line with paid search on BAU activity without the need for constant promotional offers

3.
Deliver

incremental sales – increased spend, especially on paid search hadn’t always equated to higher overall sales

4.
Become

more joined up – ensure that activity was planned and executed by taking into account the wider marketing mix

The Solution

CRKLR completely revised the approach to paid search and paid social through deploying a content driven approach. This was enabled through close collaboration with the Teamsport content team and a data centric approach. This was co-ordinated and continuously revised with the marketing team, using CRKLR’s data analytics capabilities to support data driven decision making. 

One central feature of our strategy was to leverage branded short form video to showcase tracks, karting highlights and the full range of products to bring the venues to life and create that FOMO moment.

This not only created highly engaging content which was optimised at an individual track level but was also game changing in terms of both brand and performance metrics.

To maximise and measure performance we created a reporting interface which enabled us to see which content types were working and feedback so these could be iterated on each month and shared across paid search, paid social and display.

Whilst Meta had provided the backbone of paid social to date, we saw an opportunity with TikTok to further leverage the great content which was a natural fit with the platform and younger audiences. 

Paid Search strategy was revised to align more closely with the business requirements at a venue level. By transitioning away from shared budgets and bidding strategies towards track level KPIs we ensure that budget could be deployed where it delivered the best incremental gains for the business. 

As Teamsport benefitted from strong organic positions locally for high intent search, we completely excluded brand terms from campaigns, including P-max and also deployed custom scripts to reduce wastage further through negative keywords, keyword optimisation and day parting as well as factoring in localised competition. 

The short form content strategy was also extended to YouTube to target the shorts format and tap into the extended reach offered here.

The Results

 

0

increase in overall revenue

0

Meta revenue increased

0

TikTok revenue increased

  • Year on year, and 18% increase in overall revenue from just a 3% increase in spend showcasing the bottom line impact of the strategy 
  • Meta revenue grew by 114%, delivering 21% more impressions and 34% more clicks from just a 4.1% increase in spend. CPA was more than halved and ROAS improved by 114%
  • TiKTok spend was scaled by 7.1% which delivered an uplift in revenue of 67% and a 56% improvement to 6X – exceptionally strong for the leisure sector
  • Importantly, we were also able to demonstrate the impact of increased upper funnel digital activity on brand performance.
  • These results showcased what can happen when content and performance come together to deliver transformational results.
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